How can we help?

Yes — GardenGenius is free to download with a generous free tier that includes 3 plant scans per month and basic care guides. Premium features (unlimited scans, disease diagnosis, advanced care schedules, garden journal) are available via subscription.

GardenGenius uses state-of-the-art vision AI trained on millions of botanical images. Our identification accuracy exceeds 95% for common species. For best results, take a clear, well-lit photo of the plant's leaves, flowers, or distinctive features.

No. Photos are sent to our AI processing pipeline for identification only and are automatically deleted within 24 hours. We never use your photos for advertising or share them with third parties. See our Privacy Policy for full details.

Yes. Take a photo of the affected area (yellowing leaves, spots, wilting) and GardenGenius will analyze it for 100+ known plant conditions including fungal infections, bacterial diseases, pest damage, and nutrient deficiencies. You'll receive a diagnosis and a step-by-step treatment plan.

After you add plants to your garden journal, GardenGenius generates personalized watering schedules based on each species' needs. You can adjust reminders based on pot size, indoor/outdoor placement, and your local climate.

Open the iPhone Settings app → your name → Subscriptions → GardenGenius → Cancel. You keep premium access until the end of your billing period.

First, try force-closing and reopening the app. Make sure you have a stable internet connection (required for AI identification). If the issue persists, go to Profile → Settings → Send Diagnostic Report, or email us directly at support@gardengenius.app with a description of the problem and your iOS version.